سياسة الاسترداد

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a 14-day return and refund policy under the following terms:

1. Return Period

• You have 14 days from the date of receiving your order to request a return or refund.

• Requests made after 14 days will not be accepted.

2. Eligibility for Returns

To be eligible for a return:

• The item must be unused, undamaged, and in the same condition that you received it.

• The item must be in its original packaging.

• Proof of purchase (order number or receipt) is required.

3. Non-Returnable Items

The following items are not eligible for return or refund:

• Items damaged due to misuse, negligence, or improper handling.

• Items that were modified, installed, or used.

• Clearance or final sale items (if applicable).

4. Return Process

• To initiate a return, please contact us within 14 days of receiving your order.

• Provide your order number and reason for return.

• Once approved, return instructions will be provided.

5. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• We are not responsible for items lost or damaged during return shipping.

6. Refunds

• After we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to the original payment method within 7–14 business days.

7. Exchanges (If Applicable)

• Exchanges are only available for defective or damaged items.

• If you need an exchange, please contact us within 14 days of receiving the item.

8. Damaged or Incorrect Items

• If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos.

• We will arrange a replacement or full refund at no additional cost.

9. Contact Us

If you have any questions regarding our Refund and Return Policy, please contact us through our website contact page.